Privacy Policy

Last Updated: December 18, 2025

1. Introduction

Krabi Bookings ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Krabi Bookings is the data controller responsible for your personal data. Our contact details are:

19 Fox Ln, Hoghton, Preston PR5 0JQ, United Kingdom
Email: [email protected]
Phone: +44 070 7949 0159

3. Information We Collect

Personal Information

  • Name and contact details (email address, phone number)
  • Postal address for service delivery
  • Payment information (processed securely through third-party payment processors)
  • Reading preferences and interests (for curation services)
  • Communication history with our team

Technical Information

  • IP address and browser type
  • Device information
  • Pages visited and time spent on our website
  • Referring website addresses

4. How We Use Your Information

We process your personal data for the following purposes:

  • Providing our book curation and recommendation services
  • Processing payments and managing accounts
  • Communicating with you about our services
  • Improving our website and services
  • Complying with legal obligations
  • With your consent, sending marketing communications about products and services that may interest you

5. Legal Basis for Processing

We process your personal data based on:

  • Contract: To fulfill our services to you
  • Legitimate interests: To improve our services and communicate effectively
  • Legal obligation: To comply with applicable laws
  • Consent: For marketing communications and certain data processing activities

6. Data Sharing and Third Parties

We may share your information with:

  • Payment processors for transaction handling
  • Email service providers for communications
  • Analytics services to improve our website
  • Legal authorities when required by law

We never sell your personal data to third parties.

7. Advertising and Cookie Compliance

We comply with Google Ads policies and other advertising platform requirements when displaying ads. We:

  • Clearly identify advertising content
  • Respect user privacy in advertising practices
  • Provide opt-out mechanisms for personalized advertising
  • Use cookies only with user consent (see our Cookie Policy)
  • Comply with ePrivacy Directive and PECR regulations

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict processing of your data
  • Data portability
  • Object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the ICO (Information Commissioner's Office)

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically:

  • Customer data: 6 years after last interaction (for tax and legal purposes)
  • Marketing data: Until you withdraw consent or we no longer have a legitimate interest
  • Website analytics: 26 months

11. International Transfers

Your data is primarily stored within the UK. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

12. Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date.

14. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: [email protected]
Phone: +44 070 7949 0159
Address: 19 Fox Ln, Hoghton, Preston PR5 0JQ, United Kingdom